Support
Need help with PISSn? We’re here. Most issues resolve with location permissions, a quick restart, or signing out and back in.
Email support
support@pissn.com
Include your account email, device model, iOS version, and a short description of what went wrong.
Common fixes
- Location not working — Settings → PISSn → Location → While Using the App. Then reopen the app outdoors for a stronger GPS fix.
- Can’t claim / bladder empty — Wait for refill, or check that you’re signed in and online.
- Photos locked — Walk closer to the puddle; photos unlock by proximity on purpose.
- Account / demo — Demo sessions are temporary. Create an account to keep progress.
App Store & billing
For purchase or subscription issues billed through Apple, use reportaproblem.apple.com or your Apple ID purchase history. We can still help if something looks wrong in-app.
Privacy
How we handle location, account data, and photos is explained in our Privacy Policy.